Return Policy

Please note that all sales are final when you make your purchase. We do not accept returns and exchanges. This is to ensure that all items that our customers receive are brand new. Your satisfaction is important to us, so do reach out to us if you have any concerns so that we can address them and assist you.

We allow for a 14 day warranty period upon the delivery of your order. If the product you received is damaged or incorrect, please contact us within 14 days upon delivery of your items, with a photo of the damaged or incorrect item as well.

We will offer to reship the product to you at no cost. If reshipping is not feasible, we will provide a full or partial refund (in the form of the payment or store credits). A partial refund applies in cases where part of the ordered item is defective - for example, if 1 out of a set of 4 plates is defective, this will allow for a 25% refund, and if 2 out of a set of 4 plates is defective, this will allow for a 50% refund.

Please do note that in most cases, you will not be asked to ship the defective or incorrect product back to us.